Update 5/27/2025: Still a 5-star experience. Kyle, Tyler, and the entire team continue to deliver exceptional service. I brought in my sister’s car for an issue, they quickly diagnosed and fixed it, and now it runs like new. What truly sets them apart is their honesty and professionalism. Highly recommended, please see for yourself! -------------- I contacted Kerners several months ago regarding issues that I was having with my vehicle. There was a high level professionalism from the initial phone call, through out the entire process. The whole team was available to answer questions when needed. If someone did not have an answer right away, I was ensured that they would find out and get back to me. They never broke any promises to follow up with me. Kyle is/was amazing. He took the time to answer every single question that I had. He is extremely patient. I did not feel like he was being dishonest like several mechanics that I have dealt with in the past. Kyle gave worst case and best case scenarios. He was always available, and made me feel comfortable during the process. I called him so much that I jokingly would say, "I feel like we are best friends." This was because he was literally always available when I reached out. My vehicle was repaired, and I have not had any additional issues. When I went to pick up my vehicle, the entire team was extremely welcoming and inviting. I did not feel like just a number as I have felt in other shops... Recently, my sister had an issue with her car. I took it to Kerners, the vehicle was repaired quickly with no issues. I would recommend Kerners for repair. You will get honesty, and a car repair shop that you would feel confident and comfortable to go back to. Thanks Kerners!
Cheri, From Kyle and the entire Kerner's team, it was our pleasure to take care of you!! Please do not hesitate to reach out if there is anything else you may need. We truly appreciate your business!! 5/27/25 Cheri, we appreciate you updating your review and so happy to hear you're still having a 5-star experience. Great costumers like you, keep us going and we thank you!
- Kerner's Auto Service