Shelby Township Auto Repair

Mike said he was satisfied with the service and would use them again. Mike said the business provided good service as well as bad, but he will continue to use them.

We're not perfect, I wasn't thrilled about the experience, but within 1 day I personally got a call from Mike to check in on my experience and see what he could do to make it better. Especially when everything doesn't go perfectly, I can really appreciate great follow-up and true customer service. Thanks The car wouldn't start and wasn't turning over. I had it towed in and the tow truck driver mentioned it sounded like a starter. I called early the next morning to let them know it was my car and to have them look me up. When I went to pick up the car, They had replaced the battery and the car started. Total Cost $208.59, With $61 in total labor charges. come on guys...$40 diagnostic charge on a dead battery? plus installation...and shop fee... It was a car that wouldn't start in Michigan in February. (There's not a ton of diagnosis to be done here) Not to mention when I asked for my battery back (I had a warranty on the battery) I was told they didn't give them back because there was a $5-7 core charge for them. (I got it back) Guys, I just paid $208 for a battery install on a 2003 Impala...don't give me the core charge excuse. Look, I've had 5 star experiences here in the past...Just not the past couple times...Come on guys.

Almost feel like we are part of the Kerner Family! They are good at what they do and will always be recommended!!

Shahzad said this business did a good job, and he has been going there for the last ten years.

Steven said they did a good job.

I have been going to Kerner's Auto Service for about 10 years and have always had honest, reliable, and quality auto work done. Thank you.

I love the honest and quality service at Kerner's...very accommodating to customer needs and won't see you anything you don't need! A good, honest assessment of the issue and a fair price is what you will receive. Please don't ever go out of business!

We've been using Kerners since our return to Michigan in 2005. They are honest, trustworthy and excellent mechanics.

Brent said it was a good experience. They let him pick up his vehicle when he wanted to and let him bring it back once his part came in.

Jaclyn said they did an outstanding job, were very nice, and friendly. She really appreciated them looking into the repairs and let her know if she needed to get it done right away or if it could wait. They always give her options.