Adelbert said this business told him one price and when he had the service it was about $200 more.
Mr. Moss,
Thank you as always for making the trip to Kerner's to have your vehicle serviced. I apologize if the last visit wasn't as you had expected. Sometimes, it can be difficult to provide a price over the phone without see the vehicle first. As always, upon inspection of a vehicle we will contact you before any work is completed so that everyone is aware of the actual repairs needed and the cost for doing so. Thanks again for choosing Kerner's we hope to see you next time your vehicle is in need of service.
- Kerner's Auto Service