5

Fast, friendly service

4

Honest mechanic, fair prices.

Jeff,

Thanks for giving Kerner's the opportunity to repair your vehicle. We hope that we have shown we are always looking out for best interests. We hope to see you in the future.

- Kerner's Auto Service
5

Alan said this business met all his expectations in providing service for his vehicle. He will be using them in the near future.

4

Anyone that I've ever spoken to at Kerners has treated me with respect, but on this last visit I was not informed about possible fees, even though it was in for warranty work.

Clayton,

I hope that after our conversation you have a better understanding of what was done to your vehicle. Please don't hesitate to contact Kerner's in the future if any further problems arise.

- Kerner's Auto Service
5

Brakes were replaced a year ago on this car and there weren't a lot of miles on them. We got a real bad shake when we hit the brakes. Apparently the Rotors were bad and needed to be replaced along with my pads. The pads were covered by warranty so the hit wasn't as bad.

5

Left my vehicle there for several days for multiple repairs while we were on vacation. When we returned, my vehicle was fixed and now runs better than ever. They were honest about what was truly wrong and fixed what needed to be.

5

GOOD SERVICE

5

Diana said since she received service from this business, her vehicle has still been having the same problem. When she uses the brakes, the back of the vehicle jerks. Her husband took it back to them todayTerry went for a ride with him to see what was going on. He did notice the jerking and used his computer to adjust a setting that had to do with the transmission back to the factory standard. He told them if by the end of the week the problem is still there, to bring it back to him. She said they are great, and when she speaks with them she does not feel like they are taking advantage of her because she is a woman. Her grandson recommended them to her and she has recommended them to others as well.

5

John said this business did a good job. They did what he asked and installed the parts that he wanted. John said that this business did not fix the problem. He said that they did not clean the sensors like he asked. The problem is now costing him more then $100 when it used to cost $56.

John,

Thank you for taking the time to leave a review. I hope after our conversation regarding what was done to your vehicle and after we installed your supplied parts at no charge that you feel Kerner's is always here to help you. If there is anything we can do for you in the future, please don't hesitate to contact us. We look forward to servicing your vehicle in the future.

- Kerner's Auto Service
5

Gail said she took her vehicle back a second time and the business did fix it for her. Gail said she had to take her vehicle back because they did not test drive it and it sounded horrible. She said they did fix it for her. She would not recommend the business based on her experience.

Gail,

We trust that after speaking with you that you feel we have addressed your concerns. All vehicles are taken for a test drive by two different technicians after repair to confirm the repair is completed before returning the vehicle. We at Kerner's are always looking out for your best interests. Thank you again.

- Kerner's Auto Service