5

Ashpali said they were good, quick and clean, He has been going there 10 or 15 years. Jaime is absolutely awesome and he explained everything.

5

Yes and I have recommended your place to someone looking for a auto repair place. Thanks.

5

Andrew said he has had no problems with this business. They are simple, honest people.

5

Above and beyond service excellence! Would recommend anyone.

5

My car was serviced perfect neat clean on time no problems thats what you want

4

Ron said this business found and fixed the problem pretty quick. He took his vehicle to two other facilities and they could not fix it, but this business did and for a reasonable rate. He mentioned he would not hesitate to bring his vehicle back if it broke down. He added he was really happy with the service.

5

Dolores said this business did a great job. They called her about the problem with the vehicle and called her when it was finished. She appreciates their customer service. She has already recommended this business. She also added that she is very pleased with everyone who works there. The reception people down to those working in the back are courteous people. She appreciates how they expressed their interest in her vehicle.

4

Spoke with Cheryl. She said everything turned out good.

5

Kerners is the place to take your car. I had situation that they completely resolved. This shows that they really care about their customers. I will definitely take my car back to Kerner's. I have been taking my cars to Kerners for the past couple of years and have been happy with the service provided. I recently had to have my left upper ball joint replaced. When I got the call about what had to be done I was told that both upper ball joints had to be replaced. I was told the work was going to cost me $430.00. I approved the work. When I went to pick up my car the presented bill was $529.91. I told the counter man that I was told it would be $430.00 to which he said "he didn't know about fees and taxes. The tax was $15.11 and there were no fees. When I again expressed my displeasure the man told me he would tell Mike. Two days later I'm still waiting to hear from Mike. I won't hold my breath.

MR. FRICKER,

Firstly, please let me apologize for any inconvenience you experienced base on your most recent visit to Kerner's. Upon hearing of your concerns for the first time, via your review that was submitted, I immediately set in place the refund for the difference in price given and price paid. It appears that the problem was created due to the wrong parts being used in the quote process and those that were actually put on your vehicle. A clear failure on our part for not communicating properly upon realizing the mistake. I hope you understand that our goal at Kerner's is always to leave our customers with a positive experience. Rest assured, a full refund of the difference has been applied. Should you have any concerns please don't hesitate to contact me. We look forward to servicing you vehicle in the future.

- Kerner's Auto Service
5

I recommend Kerners because I feel they are honest people and try to keep their prices as low as possible. They do good work and will not tell you you need work when you don't just to make the dollar.