Steve said the business told him the staff would have the repair work done on Thursday or Friday, but it was not done until the following Tuesday.
Steve,
Thanks for choosing Kerner's Auto Service. We apologize for any delay there may have been in the repair of your vehicle. Unfortunately, sometime unforeseen circumstances surrounding part availability can create a delay in the process. Thanks again for choosing Kerner's Auto for your vehicle repair needs.
- Kerner's Auto Service