I dropped my car early morning due to oil pressure gauge failure. Right after lunch, I received a text and an email with link to the inspection report, which detailed the "Technician Concerns" with green, yellow or red severity status. Of course, oil pressure switch failure was listed as red. I took time to review the report, then reached to the store for costs, and eventually decided on the repairs/maintenances I wanted, i.e. fixing oil pressure switch and replacing all four brakes. Kyle promised to complete by end of next day. And I did receive a call from Kyle at 5pm the following day that repair was done. After paying for the service, I received a digital invoice with itemized parts and labor costs. One thing I noticed is that they thoroughly cleaned the engine compartment and strut/bushing areas (while they ran the inspections? I guess). Generally, I am very satisfied with the Kerner's service, notably transparency both technical and financial, on time, and repair quality.
Thank you for putting your trust in the Kerner's Auto Service Team! We greatly appreciate the opportunity to earn your business, and look forward to seeing you again in the near future Philip!
- Kerner's Auto Service