Took my daughters minivan in to Kerners as she mentioned it was making a grinding noise and within an hr the mechanic Eddie Rivera called me and said it was the front brakes and needed pads and rotors, quoted me and I said go ahead and they called me mid afternoon and said it was done. I picked it up, my point is that they did what I asked and not try and sell me anything extra, the price was very fair and they stand behind the work