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5

I was very pleased with their Service and the timeframe of the service was taken. Yes, I would refer their services to other individuals that need car Repair. (Joe-Tyler are the two individuals I spoke with)

Andrea, thank you so much for your wonderful 5-star review! It was truly a pleasure helping you, and both Joe and Tyler really appreciate you taking the time to mention them personally. We’re so glad you were happy with the service, the turnaround time, and your overall experience with us. Hearing that you would feel comfortable recommending Kerner’s to your friends and family is one of the greatest compliments we can receive. Thank you again, Andrea, for trusting us with your vehicle. We’re grateful to have you as part of the Kerner’s family and look forward to seeing you again — hopefully just for routine maintenance! — Joe, Tyler & the Kerner’s Auto Service Team

- Kerner's Auto Service
5

I've had only great experiences here working with Kerner's with my Mini Cooper. They've always been professional, prompt, helpful, and understanding. I will keep bringing all my vehicles here for whatever we need.

Ryan, thank you for the 5-star review and for continuing to trust Kerner’s Auto Service with your Mini Cooper! We’re glad to hear that our team has consistently provided you with professional, prompt, and helpful service. Building long-term relationships with our customers and earning the trust to care for all of their vehicles is exactly what we strive for. We truly appreciate your business and your recommendation, Ryan. We look forward to keeping you and your vehicles on the road for many years to come! — The Kerner’s Auto Service Team

- Kerner's Auto Service
5

Guys there do a great job diagnosing any issue ive had. They so a through inspection of the whole vehicle and provide images and a detailed report. ill continue going here for the long haul

Mike, thank you for the 5-star review and for continuing to trust Kerner’s Auto Service with your vehicles! We’re especially glad to hear that you appreciate our thorough inspections, photos, and detailed reports. We believe our customers should have a clear understanding of what’s going on with their vehicle so they can make informed decisions about repairs and maintenance. We truly appreciate your loyalty and look forward to keeping you safely on the road for the long haul! — The Kerner’s Auto Service Team

- Kerner's Auto Service
5

Thanks to Kerner's Auto, my Jeep Cherokee was fixed within 2 days. My daughter is the main driver & when she comes back to Rochester from out of town I'm always pressed for time. Kerner's step up big to help us out. Looking forward to working with them again in the future. Thanks again Steve Rowden

Steve, thank you so much for the 5-star review! We’re glad we could get your daughter’s Jeep Cherokee taken care of quickly and help make things a little easier while she was back in town. We understand how challenging it can be when you’re working with a limited schedule, and our team is always happy to do everything we can to accommodate our customers. We truly appreciate you trusting Kerner’s Auto Service with your family’s vehicle, and we look forward to helping you again in the future. Thanks again, Steve! — The Kerner’s Auto Service Team

- Kerner's Auto Service
4

They went out of the way to accommodate me. I was so happy that they had a loaner vehicle while mine was being repaired.

We are happy to hear that you are satisfied with the services you received from Kerner's Auto Service. We look forward to servicing your vehicles in the future!

- Kerner's Auto Service
5

My first experience at Kerner's was everything you'd hope for. Great customer service, transparent about what's going on, reasonable price, and quality work. Dealing with unexpected car expenses is never fun, and its great to not have to deal with unnecessary upsells and whatever other finessing they try at some other places. Thanks, Kerner's!

Thanks Mike! Doing a great job and keeping our commitment to our customers is our #1 priority. We appreciate your trust and loyalty!

- Kerner's Auto Service
5

Thank you George for the 5 star review!

- Kerner's Auto Service
5

Ill keep my story short, we went to another place for an oil change they topped off our coolant and sent us on our way. Less than an hour later our car started over heating really bad. We had no idea what to do but saw Kerners was open and pulled in. Tyler was very honest about how busy they were for this weekend, but still offered to at least come look at the car for us. He very quickly noticed what was wrong and topped off our coolant for us and gave us a bottle for the road. He was very kind and honest with us, we will only take our vehicles here from now on.

Thank you so much for sharing your experience and for the kind words about Tyler! We’re very glad you pulled into Kerner’s and that we were able to help when you needed it most. Even on a busy day, we never want to see someone stranded or unsure of what to do with their vehicle. We’re proud of Tyler for taking the time to look at your car, identify the issue, and make sure you had what you needed to get back on the road. Earning your trust means a great deal to our entire team. Thank you for choosing Kerner’s Auto Service — we look forward to taking care of you and your vehicles for many years to come! — The Kerner’s Auto Service Team

- Kerner's Auto Service
5

Outstanding start to finish. They explained in detail, communicated at every step, fixed the problem thoroughly, and had it done when promised.

We are happy to hear that you are satisfied with the services you received from Kerner's Auto Service. We look forward to servicing your vehicles in the future!

- Kerner's Auto Service
5

Couldn't be happier with the service and help I got from staff. Being a senior citizen on a fixed budget, Kerner was a wonderful place to take my car.

Thank you. We're always here for you!

- Kerner's Auto Service